Wednesday, March 5, 2014

See what our customers are saying about Surdyke Yamaha!

At Surdyke Yamaha, we have the best customers out there.  We love being in the business of making people happy!  No matter what season of the year, you can enjoy the Lake of the Ozarks on the water or travelling on the many scenic trails and roads in our area.

We would like to say "Thank you" to all of our past customers for trusting Surdyke Yamaha with their recreational vehicle needs.  To all of our future customers, we say "Welcome" and invite you to stop in to see our Super-center for new boats, PWCs, Yamaha motorcycles, and ATVs.  We have a great selection of Pre-Owned toys and if you need a Yamaha part or KTM part, we can get it for you.




2014 Yamaha 242 Limited S


What are Customers are saying about us:


Richard,

I wanted to give you an update on my motor problem...I received several calls on the status of the repair, and when it would be done. When I got them to pick it up, they were helpful and friendly. Pontoon is running good so far and enjoying the water. Thank you for all your help!

--- John G., Columbia, MO

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Richard

My KTM tool arrived safely and I am very happy with it, thank you for your great service.

--- Ted W., NSW, Australia

2014 G3 Boats V322 F

 Greg,

I just wanted to take a minute to let you know what an outstanding job your parts department, specifically Richard, did when I ordered a replacement oil plug for an ATV purchased from your store several years ago. I knew you no longer carried this brand of ATV so the chances of obtaining a replacement plug were low, but Richard spent a lot of time and effort sourcing the plug, making several calls, and always being nice enough to keep me informed of his progress.... after several weeks of never giving up he was finally able to secure two plug assemblies. I have never know someone to work so hard and long for a $20 parts order. I know it was not a large order for your company but all of the effort Richard made is most appreciated by this Surdyke customer.

I have purchased a total of four WaveRunners and one ATV from Surdyke's and am currently looking at a boat. Rest assured, based on the service above and beyond provided by Richard, Surdyke will continue to be my first choice when purchasing any type of ATV or watercraft.

--- Jim R., Eldon MO

2014 Yamaha FX Cruiser SHO 


Greg

I took receipt of a new PWC today for my wife. I want to say that the buying and indoctrination experience was outstanding. Doug was a pleasure to work with in concluding the sale at the boat show in St. Louis and helpful in getting us into the receiving end of the PWC.

Justin did the indoctrination of the operation of the PWC for my wife and I can't say enough good things about his knowledge of the product, courtesy and skill in teaching a novice about the watercraft. You have great employees. All in all our experience with Surdyke was excellent and will keep us coming back.

--- Mike M., St Louis, MO

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Greg

Jjust a note to tell you what a great company you have that I am sure is directly related to great employees.

I purchased used G3 tritoon from your group this spring and couldn't be happier with the experience. Drew was absolutely great with the sale, couldn't of been better. Mike and Drew were real troopers with the delivery/orientation in very inclement weather and Mike was very patient and helpful with all our beginner questions, even in a few emails latter to clarify things. Vince was very thorough and informative in fixing a few minor issues. At the closing Jeff was informative but not pushy in explaining cove coverage which I reluctantly bought but am glad i did. Overall the whole purchase process was a painless, pleasant, non stressful ordeal but it gets better.

Last Saturday went out at 3 pm to use our boat and the batteries were shot. I called in at 3 on Saturday afternoon for cove service not expecting much immediate satisfaction but Rick and Mike had someone there in 20 minutes with new batteries. Absolutely stellar response! I didn't get the young man's name with the batteries (tall, thin, curly hair) but he had a great personality and was a joy to deal with. After we got going we went to Port 20 for gas and ran into Maddison. What a great ambassador for your company. A true sweetheart that gives a person faith in the next generation.

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Greg, most people in business can only dream of assembling a team like you have who truly like to service customers. You have a great company and count me as a repeat customer.

--- Denny G., Belle Plaine, Iowa

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The Surdyke Team would love to make you a happy customer too!  

Please don't hesitate to come on in, or give us a call, and let us earn your business!
 


Contact  Richard Riggio
Surdyke Yamaha
573-348-6575
rriggio@surdykeyamaha.com


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